Lao Tzu famously said, “The journey of a thousand miles begins with one step.” One of the biggest challenges found in trying to start a metrics and monitoring program is that it is so easy to get overwhelmed. In this blog, which is the last in our series, we’ll explore how to set up a metrics program intelligently, and in a sustainable fashion. We’ll also deal with objections and excuses, and find ways of pushing through fear and feet dragging to get where we need to go.
This is Part 9 of our series. If you haven’t read Part 1, I recommend you go back and start there, as it sets the stage regarding why certain metrics should be chosen. We’ve already explored metrics that can be used with policies and procedures, which can be found HERE, monitoring and auditing, which can be found HERE, training, which can be found HERE, third-party risk management, which can be found HERE, governance, which can be found HERE, communications and tone from the top, which can be found HERE, and risk assessment, which can be found HERE.
Dealing with Excuses and Objections
It’s easy to find an excuse not to collect and analyze metrics. Here are four common objections and how to overcome them.
I don’t know where to start! …Read More