Getting People to Answer Your Emails!

Getting People to Answer Your Emails!

If you’re like most compliance professionals I know, you spend about half your day writing imploring emails trying to get people to respond.  Much of our work depends on collaborating with others or getting them to give us information so we can fill out our reports, give good recommendations and understand how we can best serve them and the business.  But before you start your next email with “THIRD NOTICE- PLEASE RESPOND” – consider whether there is a way to increase the likelihood that people will respond the first time. 

Boomerang, an email productivity solution, wanted to find out whether the words people use in closing their emails made any difference to the response rate.  They analyzed 350,000 emails where users asked for help or advice.  What they found may surprise you. 

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Microsoft and Wal-Mart seek ISO 37001 Anti-Bribery Certification

Microsoft and Wal-Mart seek ISO 37001 Anti-Bribery Certification

Wal-Mart's Executive Vice President and Global Chief Ethics and Compliance Officer told the Thomson Reuters Financial and Risk Summit that his company is seeking ISO 37001 certification.

"We have begun looking for a company that would certify us,” Jay Jorgensen, said on May 3.

This announcement from the world’s largest retailer comes just a month after Microsoft announced its own plans to seek ISO 37001 certification. 

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It's Book Launch and Course Launch Day!!!

Kristy Grant-Hart Book Launch Picture.jpg

I could not be more excited today to be celebrating the launch of my new book, the Wildly STRATEGIC Compliance Officer Workbook, as well as my first online course, the Wildly STRATEGIC Compliance Officer Academy.

I started writing my latest book more than a year ago in response to the struggles my clients were having identifying how to handle and prioritize risks and how to create their goals and plans.  After I finished the initial draft of the book, I decided that the very best way to teach this material would be in an online course where I could show compliance professionals how to go through the workbook, and to provide fill-able templates so that at the end of the course, each person could come away with tangible assets to use with their Board, C-suite and management.

Most excitingly, we decided to offer a certificate for completion of the course, where people can become Certified Pragmatic Compliance Specialists.  Even better - the course is pending for CCEP / CCEP-I credit, so it can double as credit hours for your Certified Corporate Compliance and Ethics Professional certification. 

I truly hope you enjoy the Workbook and Course.  It has been a tremendous labor of love, and it is so exciting to watch it become available to today for the compliance profession.  Thank you so much for being a part of it!!

5 Ways To Be a Wildly STRATEGIC Compliance Officer

5 Ways To Be a Wildly STRATEGIC Compliance Officer

Several months ago, I put out a survey to the compliance community asking people to tell me their number one planning and strategy question.  I wasn’t surprised to find out that all of us had variations on the same questions, such as “How do I obtain buy-in for my program?”, “How do I prioritize risks?” and “Where do I start?!?” 

Effective strategy and planning is the critical differentiator between highly effective compliance professionals and those who work hard fighting fires, but never seem to accomplish what they are capable of.  The suffering of those who work incredibly hard but haven’t employed strategy led me to develop my book and course, the Wildly STRATEGIC Compliance Officer Workbook.  Following find five simple ways to be a wildly strategic compliance officer.

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Don't Mud Wrestle With Trolls

Don't Mud Wrestle With Trolls

Last month someone in the anti-corruption sphere posted negative, personal, comments on social media about my business partner, Kristy Grant-Hart.  While this person is certainly welcome to his opinions, and constructive criticism and debate, such as the recent Great ISO Debate with Tom Fox, is an important part of professional and business growth, name-calling and insulting those who hold different views – on social media or elsewhere – is unprofessional and inexcusable.

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PODCAST: The Wildly STRATEGIC Compliance Workbook and E-Class

The always marvellous Leona Lewis had me on her "Masters of Disaster" Podcast this week talking about my new book, the Wildly STRATEGIC Compliance Officer Workbook and associated online class.  The book and class will launch on May 9 and I couldn't be more excited!  To listen to the podcast, click HERE: http://mastersofdisasterpodcast.com/

To get a sneak peak of the new Workbook and online class, including a making-of video, check out www.WildlyStrategicWorkbook.com!

Wildly Strategic Workbook 3d

Singapore adopts ISO 37001

Singapore adopts ISO 37001

Last week Singapore announced that it has adopted the ISO 37001 Anti-Bribery Systems Management Standard to help companies there implement and manage anti-bribery best practices. 

Singapore's adoption of ISO 37001 comes hot on the heels of Peru, which formally adopted the Standard on April 4, becoming the first Latin American country to do so.

SPRING Singapore, an agency under the Ministry of Trade and Industry, is working with Singapore’s Corrupt Practices Investigation Bureau (CPIB) to launch the standard.

In a joint statement, SPRING Singapore and the CPIB said ISO 37001 “is based on internationally recognized good practices [and] provides guidelines to help Singapore companies strengthen their anti-bribery compliance systems and processes [to] ensure compliance with anti-bribery laws.”

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Making the Most of Your Conference Experience

I love going to compliance conferences.  They are a chance to learn new things, meet interesting people, make new friends and feel renewed inspiration for my calling as a compliance and ethics professional.  That being said, I have certainly made some mistakes along the way that made attending conferences less enjoyable and productive than they could have otherwise been.  Learn from my misadventures!  Below are five tips for making the most of your conference experience.

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