Three Tiny Action that Will Invigorate Your Conference Experience

Three Tiny Action that Will Invigorate Your Conference Experience

It’s the most exciting time of the compliance year – Conference Season!  Whoo Hoo!  In the Northern hemisphere, summer has ended, and we’re all back to work.  Next week in National City, Maryland, the Society of Corporate Compliance and Ethics has their conference, followed later in the year by Compliance Week’s European conference.  From local conferences like the Health Care Compliance Association’s Nashville conference to technology vendors conferences held by Steele, NAVEX, and Convercent, conference season is in full swing.

Conferences can be exciting but also overwhelming.  The little things you do can make all the difference between successfully enjoying an event and coming back to work with nothing to show for your time.  Here are three tiny actions you can take that will make your experience significantly more rewarding.

Manage Expectations – Look to Pick Up One Great Tip…

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Join Me in Two Sessions in National City, MD at the SCCE Conference!

Join Me in Two Sessions in National City, MD at the SCCE Conference!

We’re rapidly coming up to the biggest event in the Compliance calendar - the Society of Corporate Compliance and Ethics’ annual national conference! Although it’s called “national,” last year there were attendees from 40 countries!

This year’s SCCE conference is taking place in National City, M.D. (near Washington DC) at the Gaylord National Resort and Convention Center on Sept. 15 - 18. If you’re joining, I’d love for you to come to one or both of my sessions. I’m performing a session on what else? Choosing Metrics that Matter. I’m also joining Kirsten Listen and Jenny O’Brien to bring leadership skills to the forefront in “Launching Ladies into Senior Leadership.” Don’t worry - men are invited to come!

If I’m not performing a session, you’ll likely be able to find me in the Spark Compliance Consulting booth in the Exhibitor Hall. If you’re coming to the conference, email me to set up a time to say hello so I don’t miss you! I’m at kgranthart@sparkcompliance.com. I’ll see you there!

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Hate Email? Three Hacks to Tame the Inbox for Good!

Hate Email?  Three Hacks to Tame the Inbox for Good!

According to studies, the average worker sends 40 emails per day and receives 90.  To put this in perspective, if your company has 1000 employees, the team will send out 40,000 business emails in just one day!

Your email box can be a time vampire, but there are tricks to taming the monster.  Here are three hacks you can use to make email work for you instead of the other way around.

Templating via signature

Do you find yourself writing similar emails all the time?  From accepting meetings to responding to requests for information on the due diligence process, you probably write similar email responses multiple times each day.  To make this process more efficient, draft templates for the emails you write all the time. 

To take this to the next level, use the “signature” function in your email system. ..

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Metrics that Matter: Part 9 – Putting it Together

Metrics that Matter: Part 9 – Putting it Together

Lao Tzu famously said, “The journey of a thousand miles begins with one step.”  One of the biggest challenges found in trying to start a metrics and monitoring program is that it is so easy to get overwhelmed.  In this blog, which is the last in our series, we’ll explore how to set up a metrics program intelligently, and in a sustainable fashion.  We’ll also deal with objections and excuses, and find ways of pushing through fear and feet dragging to get where we need to go.

This is Part 9 of our series.  If you haven’t read Part 1, I recommend you go back and start there, as it sets the stage regarding why certain metrics should be chosen.  We’ve already explored metrics that can be used with policies and procedures, which can be found HERE, monitoring and auditing, which can be found HERE, training, which can be found HERE, third-party risk management, which can be found HERE, governance, which can be found HERE, communications and tone from the top, which can be found HERE, and risk assessment, which can be found HERE

Dealing with Excuses and Objections

It’s easy to find an excuse not to collect and analyze metrics.  Here are four common objections and how to overcome them.

I don’t know where to start! …

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WEBINAR: Avoiding a Car Crash in your Third-Party Due Diligence Program

WEBINAR: Avoiding a Car Crash in your Third-Party Due Diligence Program

Join me for an exciting webinar to learn how to avoid a car crash in your third-party due diligence program! On Thursday, August 29th at 12:00 p.m. Easter, you’ll learn:

  • How to deal with the most critical part of your program – scope

  • How to handle policies and procedures in a sane way

  • How to manage the business and create partnerships for tackling red flags

  • How to deal with attestations, due diligence questionnaires and nasty fights over “critical” third parties that refuse to participate

  • The Eight Commandments of a successful due diligence program

To join me: Sign up HERE!

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Three Hacks to Steal Back Your Time

Three Hacks to Steal Back Your Time

For professional athletes, world records and gold medals are won and lost in hundredths of a second. The arrival of an ambulance one minute late can be the difference between life and death.  Happily, most of us in compliance aren’t under that extreme time pressure, but we still need to make every moment count.  Whether through meeting requests, being cc’d on endless email chains, or accepting invitations to pick your brain over coffee, your days can quickly be filled with unproductive tasks that take you farther from your goals. 

Turning down meetings and getting off of email chains can be hard, but you can find more time if you employ stealthy techniques.  Here are three hacks to help you take back your time. 

Schedule Meetings and Phone Calls for 15 or 20 Minutes

Have you ever noticed that most meetings are scheduled for 30 minutes or an hour?  It’s just assumed that blocking off half hours or full hours of time is needed.  Instead of scheduling for the default amount of time, think about the amount of time you want and need to give the meeting or call…

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