If you’re like most compliance professionals I know, you spend about half your day writing imploring emails trying to get people to respond. Much of our work depends on collaborating with others or getting them to give us information so we can fill out our reports, give good recommendations and understand how we can best serve them and the business. But before you start your next email with “THIRD NOTICE- PLEASE RESPOND” – consider whether there is a way to increase the likelihood that people will respond the first time.
Boomerang, an email productivity solution, wanted to find out whether the words people use in closing their emails made any difference to the response rate. They analyzed 350,000 emails where users asked for help or advice. What they found may surprise you.Read More